Terms of service

Okie.com Terms of Service

Effective Date: July 25, 2025
Last Updated: July 25, 2025

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User” or “you”) and Okie.com, a property of [Your Legal Business Name], a [State] limited liability company (“Okie.com,” “we,” “us,” or “our”), governing your access to and use of www.okie.com (the “Site”) and all related services, content, products, and tools offered through the Site (collectively, the “Services”).

By accessing or using the Site, you affirm that you have read, understood, and agreed to be bound by these Terms, including our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree to these Terms, do not use the Site.

1. Eligibility

To use our Services, you must be at least 18 years old or the age of majority in your jurisdiction. By using the Site, you represent and warrant that you meet all applicable eligibility requirements.

2. Custom Products and Order Terms

Okie.com offers print-on-demand apparel and products produced specifically for each order. By purchasing from the Site, you agree and acknowledge that:

All products are custom-made to order, and as such, we do not offer returns or exchanges for buyer’s remorse, sizing issues, or incorrect information provided by the customer.
Refunds are only offered in cases of manufacturer defects or order errors as outlined in our Refund Policy.
Order fulfillment typically takes up to three (3) business days, excluding weekends and holidays. Shipping time is additional and varies by location.
While many orders ship sooner, we do not guarantee delivery timelines. You agree not to hold us liable for shipping carrier delays or force majeure events.

3. Shipping Policy

Please refer to our Shipping Policy for detailed terms. All shipping is handled by third-party carriers. Title and risk of loss transfer to you upon shipment. We do not guarantee shipping times, and we are not responsible for delivery issues once the item has left the fulfillment center.

4. Account Registration

You may be required to create an account to use certain features. You agree to:

Provide accurate, current information.
Maintain the confidentiality of your login credentials.
Be fully responsible for all activity under your account.
Notify us immediately of any unauthorized use or suspected breach.

5. Intellectual Property

All content on the Site—including text, graphics, logos, icons, product mockups, images, videos, software, and trademarks—is owned by or licensed to Okie.com and protected under U.S. and international intellectual property laws.

You may not copy, reproduce, modify, sell, distribute, or create derivative works from any content found on the Site without express prior written permission.

6. User-Generated Content

By submitting any content (including but not limited to reviews, testimonials, comments, designs, or photos), you:

Grant Okie.com a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, publish, translate, and display such content in any medium.
Warrant that you have all necessary rights to grant this license.
Agree that you will not submit content that is unlawful, defamatory, obscene, harassing, or otherwise objectionable or that infringes upon the rights of third parties.

We reserve the right to remove or refuse to publish any user content at our discretion.

7. Prohibited Conduct

You agree not to:

Use the Site or Services for any unlawful or fraudulent purpose.
Interfere with the security or proper functioning of the Site.
Harvest or collect data without consent.
Use bots, crawlers, or automated scripts.
Attempt to gain unauthorized access to other accounts or our systems.

Violations may result in account termination and legal action.

8. Third-Party Services

We may link to or utilize third-party platforms and services (e.g., Printful, payment processors). Your use of these services is governed solely by their respective terms. Okie.com is not responsible for the content, policies, or reliability of third-party providers.

9. Disclaimer of Warranties

All products and services are provided on an “AS IS” and “AS AVAILABLE” basis.
To the fullest extent permitted by law, Okie.com disclaims all warranties of any kind, whether express or implied, including, without limitation:

Merchantability
Fitness for a particular purpose
Non-infringement
Availability, reliability, or accuracy of the Site or Services

We do not warrant that the Services will be uninterrupted, error-free, secure, or virus-free.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Okie.com shall not be liable for any:

Indirect, incidental, special, consequential, or punitive damages
Lost profits or revenue
Loss of data, use, goodwill, or other intangible losses
Damages arising out of or related to your use of or inability to use the Site or Services

In no event shall our total liability to you exceed the amount you paid to us in the past 6 months, if any.

11. Indemnification

You agree to indemnify, defend, and hold harmless Okie.com, its affiliates, officers, employees, contractors, and agents from any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

Your use of the Site or Services
Your violation of these Terms
Your violation of any third-party right

12. Dispute Resolution; Arbitration Agreement

Binding Arbitration

You agree that any dispute, claim, or controversy between you and Okie.com arising out of or relating to these Terms, the Site, or our Services shall be resolved exclusively through final and binding arbitration, except that:

Either party may seek injunctive or equitable relief in court for intellectual property infringement or misuse.
Claims that qualify for small claims court may be brought there.

Arbitration Process

Arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
The arbitration will be held in Oklahoma, unless otherwise agreed.
Each party shall bear its own costs, unless otherwise determined by the arbitrator.

Class Action Waiver

You agree to resolve disputes with Okie.com only on an individual basis and may not bring a claim as a plaintiff or class member in a class, consolidated, or representative action. Class arbitrations, class actions, and consolidation with other arbitrations are not permitted.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oklahoma, without regard to conflict of law principles. You consent to the exclusive jurisdiction and venue of the courts in [Insert County and State] for any permitted court action.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time, and we will notify you of significant changes by email or by posting a prominent notice on the Site. Continued use of the Site after any updates constitutes acceptance of the revised Terms.

15. Termination

We may terminate or suspend your access to the Site or Services without prior notice if we believe you have violated these Terms or engaged in inappropriate or unlawful behavior. Upon termination, your right to use the Site shall immediately cease.

16. Miscellaneous

These Terms constitute the entire agreement between you and Okie.com.
If any provision is found invalid, the remainder shall remain in full force and effect.
Our failure to enforce any right shall not be deemed a waiver of such right.
These Terms shall survive termination to the extent necessary to enforce rights and obligations.

17. Contact Us

If you have questions about these Terms, you may contact us at:
Email: support@okie.com
Mailing Address:

Okie.com, LLC
2500 West I-44 Service Road
Oklahoma City, OK 73112